Insurance and Billing FAQs

What insurance plans do you accept?

Click here to see the University of Illinois Medical Center's currently accepted insurance plans:
It's always a good idea to contact your insurance provider directly to confirm that it is currently contracted with our Medical Center.


Campus Care Logo We now accept Campus Care for annual routine eye exams.


I don't have health insurance. Do you offer any financial assistance?

The University of Illinois Medical Center provides financial assistance for uninsured patients that meet certain requirements. Contact a Financial Case Manager by dialing (312) 413-7621 or by email at For more information, click here.

I have a question about my bill. Who should I call?

For any billing questions, call the Patient Accounts Department at (312) 996-1000. You may also visit the Patient Accounts Department at 809 S. Marshfield, 9th floor.


Can I pay my bill online?

Yes. Visit MY UIMC for online bill payment.


Do I need a referral to be seen?

You'll need an insurance referral from your primary care physician if you have an HMO insurance. If you don't have an HMO insurance, you won't need an "official" referral from a doctor to be seen. However, if you are being referred by a doctor, please make sure we have that information so we can keep your physician informed.


Who do I contact for information if I am an International Patient?

The Department of Ophthalmology provides specialized medical care to international patients. Please contact the Comprehensive Ophthalmology Faculty Practice at (312) 355-5220 to help you schedule your appointment and provide an estimate of the cost of services.